Have a question, need help with an order, or want to make the most of your 90-day money-back guarantee or lifetime warranty? We're here for you and happy to help.
The best way to reach the TrueHang team is by email at truehangsupport@gmail.com. We read every message and reply within about 24 hours, often sooner, during normal business days.
Whether it's a question about your order, a shipping update, a refund, or a warranty claim, our team will take care of you. Every TrueHang order is backed by our 90-day money-back guarantee and lifetime warranty, and most refund and warranty requests don't require you to ship anything back.
If something isn't right with your order, please email us first at truehangsupport@gmail.com before opening a dispute or chargeback with your bank. We can almost always resolve issues faster than the dispute process, and we truly want the chance to make it right.